How quickly are orders processed?
At this time orders are processed between 3-5 business days with additional time in transit.
We are doing everything we can to get your order to you as soon as possible.
For questions between the time your order is placed and receipt of your tracking number, email email@example.com or feel free to call us at +33.7184.108.40.206.
What if I need my item by a certain date?
We do offer different shipping services through UPS. Please select the option that corresponds to your specific timeline on the shipping option screen when placing your order.
Do you ship internationally?
Yes! We do our best to ship everywhere.
Most international orders take anywhere from 2 to 6 weeks to arrive. Unfortunately customs systems vary depending on the country so we can’t give exact estimates for transit. If you have not received your package after an unusual amount of time, please contact your country's Customs department to see if the package is being held for pick-up, since there may be customs duties/taxes that needs to be paid before you can receive your package. All customs fees and taxes are the responsibility of the customer. We can not control the international shipping process after the package has been shipped from our shipping department.
Still have questions? Email us at firstname.lastname@example.org and we will get back to you asap!